You already know that in job interviews you should ask candidates to share how they handled a bad situation. But go further. Ask, “Did you ever have to respond to a furious customer?” Listen to the answer and then ask, “Should you have done anything differently?” Followup questions help you evaluate personality and ability to learn.
In today’s extroverted business world, introverts can sometimes feel overlooked, excluded and misunderstood. But being an introvert doesn’t mean you can’t be a great leader… and this workshop can set you on that path....Click here to find out more.