Find out what they learned — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
You already know that in job interviews you should ask candidates to share how they handled a bad situation. But go further. Ask, “Did you ever have to respond to a furious customer?” Listen to the answer and then ask, “Should you have done anything differently?” Followup questions help you evaluate personality and ability to learn.
We all use Microsoft® Outlook®. It's easy. You can answer e-mail. You can keep your calendar and your appointments. You can save your files in folders. But are you using it to manage your entire workflow? You can....Click here to find out more.