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You already know that in job interviews you should ask candidates to share how they handled a bad situation. But go further. Ask, “Did you ever have to respond to a furious customer?” Listen to the answer and then ask, “Should you have done anything differently?” Followup questions help you evaluate personality and ability to learn.
The IRS says too many employers misunderstand which fringe benefits are taxable and how they should be reported for payroll purposes. That's resulted in a major tax gap, the IRS says. And the agency is on a mission to get that money back from you!...Click here to find out more.