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You already know that in job interviews you should ask candidates to share how they handled a bad situation. But go further. Ask, “Did you ever have to respond to a furious customer?” Listen to the answer and then ask, “Should you have done anything differently?” Followup questions help you evaluate personality and ability to learn.
Widely considered one of the most gifted presenters ever, Jobs understood how to deliver memorable speeches in a seemingly effortless, engaging manner. His conversational tone, simple yet compelling word choice and masterful use of slides and other props helped reinforce his message in winning ways....Click here to find out more.