On-the-spot training happens whenever you see an employee doing something important and you jump in to “observe and demonstrate.” Gather a few workers for a quick discussion, offer some tips, solicit ideas and ask volunteers to experiment with the new method. Limit this mini-training to 10 minutes.
Book reports enliven your staff meetings, boost morale and raise the professional level of your group. Assign employees to read books, software manuals or research papers related to your business. Have them prepare a short presentation highlighting skills or insights they gleaned, followed by discussion. Coworkers will retain what their peers consider valuable and explain in familiar language.
Assemble your best and brightest to share their skills in public speaking, deciphering profit-and-loss statements or negotiating contracts. Keep the setting simple: a brown-bag lunch.
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