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A trainer or consultant prepares to explain a complicated procedure to you. Now’s the time to get out a notepad and concentrate fully. Alert the other person that you learn best when you can feed back what you hear. This way, you’ll be more apt to interrupt to restate each step of the process. At the same time, take notes by numbering each stage and giving it a label.
High levels of employee engagement are critical in today’s competitive environment. And yet the vast majority of workers are either not engaged or are actively disengaged at work. The critical skills for overcoming that gap: effective internal communication....Click here to find out more.