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A trainer or consultant prepares to explain a complicated procedure to you. Now’s the time to get out a notepad and concentrate fully. Alert the other person that you learn best when you can feed back what you hear. This way, you’ll be more apt to interrupt to restate each step of the process. At the same time, take notes by numbering each stage and giving it a label.
Great leaders are confident and great leaders are assertive. Luckily, confidence and assertiveness are learned skills. They are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness....Click here to find out more.