Ask what’s behind broken promises — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When a peer or employee breaks a promise, that’s a golden opportunity to sort out problems and plan for the future. Rather than lash out, ask politely, “What happened?” Then ask, “Can you help me determine how I can trust you the next time you make a commitment?” This puts the onus on the individual to explain what happened and why it won’t happen again.
Managers and HR professionals are routinely forced to discuss uncomfortable topics with employees. But most never learned how. This insightful webinar offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees....Click here to find out more.