Give anecdotes, not advice — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
As a manager, you can tell employees what they should and should not do. But telling people what to do often triggers resistance. To up the odds that your input will sink in, don’t give direct advice. Share your experience. Begin by saying, “Here’s what happened to me.” End by concluding, “So that’s my experience, for what it’s worth.”
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.