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The right way to MBWA

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Managing by walking around (MBWA) works well if you know what to look for. But aimless cubicle-hopping wastes time. In many firms, at least 80 percent of employees are away from their desks at any given moment. That means you might see lots of empty chairs. Solution: Do a “whereabouts audit” to determine where your employees are at any given time.Then you can evaluate to what extent workers are using their time productively.

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