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Nothing irritates a CEO more than a manager who adopts a this-is-your-problem-not-mine tone. As you present the crisis, mix statements of fact with questions to involve others. Take notes and explore possible solutions. If you’re shot down or yelled at, ignore the commotion. Stay cool and keep plugging away. Make every word count. Don’t restate the obvious or paint gloom-and-doom scenarios.
Great leaders are confident and great leaders are assertive. Luckily, confidence and assertiveness are learned skills. They are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness....Click here to find out more.