Make sure your workers have access to you by giving them several ways to express opinions, ask questions or make suggestions. For example, set up a voice mail line where they can leave messages. Or publicize an e-mail address as an online suggestion box.
A simple shift in the way you ask interview questions can dramatically boost your chances of identifying a candidate who'll succeed at the job. Research shows that behavioral interviewing no longer gives you all the results you used to get....Click here to find out more.