Suspend snap judgments — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When you hear something disagreeable, you may think “That’s BS” or “You’re dead wrong.” That gives you an excuse to tune out in a smug, self-satisfied frame of mind. Even if you’re right, however, a speaker can go on to say something of value. Someone who makes what you deem a faulty observation or cites a questionable “fact” might wind up revealing important information. As a rule, wait until the conversation ends to assess what you heard.