Lay down the law without picking a fight — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When managing your employees, you may find it hard not to boss them around. After all, you figure it’s your job to direct their performance and improve their behavior or attitude. But if you try to overmanage them, they may rebel. That’s why you should lead by giving guidance, not barking orders. Example: To make a lasting impression on new employees, respond to their mistake by saying, “I want one thing understood. I’m not here to tell you what you should do or how you should spend every minute of your day. My role is to make you aware of what you can do and why it’s wise to do it. From there, it’s your call.” This way, you avoid preaching and build trust with your staff by leveling with them in a nonthreatening manner.
A simple shift in the way you ask interview questions can dramatically boost your chances of identifying a candidate who'll succeed at the job. Research shows that behavioral interviewing no longer gives you all the results you used to get....Click here to find out more.