The solution: When you sense a confrontation is brewing with an angry employee, insist that you continue your conversation in private. Call a break in a meeting or training seminar. Start walking toward an empty office and motion for the angry individual to follow you. The sooner you take charge and position yourself and your employee in a setting that’s free of spectators, the sooner you can cut through the individual’s bluster and seek solutions. If the worker seems violent or otherwise threatening, then it’s wise to have one trusted witness alongside you as you try to calm the employee.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/25626/win-the-confrontation-game "