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Solidify your reputation

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Solidify your reputation for being dependable by practicing this for one week: Be honest when you make promises. Only promise what you’re sure you’ll deliver. If you have any doubts, say, “I don’t know if I can have the report in your hands by Thursday. But I’ll give it my best shot.” You might be surprised to hear, “Oh, that’s OK. It can wait a few days.”

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