Take a customer-service tip — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Take a customer-service tip from Rob Bell. The president and CEO of 1ShoppingCart.com sends personal e-mails to new customers thanking them for signing on and providing a link for sending him suggestions.
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.