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Set the context for newcomers

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in Leaders & Managers,Office Management,Workplace Communication

A missionary in a remote part of the world saw a man filching empty tin cans, then planting them in the earth.

The local man explained that he was trying to see if he could grow an automobile. That’s a reasonable expectation for a man who had grown up in an agricultural setting.

Lesson: Staff members can’t make decisions that fit the organization’s practices without knowing the rules.

— Adapted from 13 Fatal Errors Managers Make, W. Steven Brown, Berkley.

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