One day on a crowded boat, a passenger took out a drill and started to bore a hole through the hull. When the others objected, he replied: “It’s got nothing to do with you! I am making the hole under my own seat!” How many people on your team are boring those little holes?
How many are padding expense accounts, failing to return customers’ calls, letting underachievers bumble along or wallowing in mediocrity?
— Adapted from Everyone’s Talmud, Abraham Cohen, Dutton.