Guilty of leading by blunt instrument? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Quick and direct communication rules the day in today’s time-pressed working world. But take time to communicate empathetically, not bluntly. Here’s the difference:
Empathetic communicators consider the emotional impact of what they will say, then shape their message by controlling their tone and word choice. Once they deliver the message, they devote time to questions and concerns.
Blunt communicators state their news in as few words as possible. They then leave quickly and delegate the Q&A to managers.
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