Field questions with power & ease — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Field questions with power & ease
The way you answer questions after a speech cements your image as a leader. Follow these four pointers from a top executive coach:
1. Saying “Good question!” makes you sound insincere and alienates those you don’t say it to. 2. Don’t refer to anyone by name unless you plan to refer to everyone by name. Doing so promotes the idea that you have a “clique.” 3. After you respond, don’t say, “Have I answered your question?” Just move right on to the next question so you preserve your position of authority. 4. Answer one or two questions with one word (“Yes,” “No,” “None,” etc.). You’ll fight the impression that you are wordy.
Get weekly updates on breaking news and business advice to help you advance your career! The week's top stories and resources will be sent right to your inbox. Choose the topics you're interested in: