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Talking over people’s heads is the quickest way to stop an audience of nonexperts from listening. To keep that from happening:
Explain acronyms and buzzwords the first time you use them.
Replace long, fancy-sounding words with short, common words that keep you grounded. Example: Instead of “We utilize the most appropriate configuration of individuals in our financial department in order to maximize our return,” say, “We group people in our financial department to yield the best return.”
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Like death and taxes, change is one of the certainties of life. And in today's business world, changes seem to be occurring at a faster and faster pace. For that reason, every manager must know how to successfully guide employees through the change process....Click here to find out more.