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Don’t leave your audience behind

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in Leaders & Managers

Talking over people’s heads is the quickest way to stop an audience of nonexperts from listening. To keep that from happening:

Explain acronyms and buzzwords the first time you use them.

Replace long, fancy-sounding words with short, common words that keep you grounded. Example: Instead of  “We utilize the most appropriate configuration of individuals in our financial department in order to maximize our return,” say, “We group people in our financial department to yield the best return.”

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