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Eskew: It’s all about your people

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in Leaders & Managers,Workplace Communication

UPS Chairman and CEO Michael Eskew believes that employees aspire to accomplish great things.

“Leaders need to say: ‘This is where we are going,’ and then, ‘This is why we need you,’” says Eskew.

“‘We need you to deliver packages as only you can, write code as only you can, or create marketing campaigns as only you can. Otherwise, we can’t get to where we want to go.’”

— Adapted from “What I Know Now,” Michael L. Eskew, Fast Company.

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