How does your team tackle problems? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

How does your team tackle problems?

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in Leaders & Managers

Instead of handing out an agenda, start your next problem-solving meeting by providing nothing more than information about the problem. Then, watch how people process it.
  • Go-getters will define the problem quickly and suggest a way to solve it. Assess what would happen if you followed them on the course they recommend.

  • Processors will ask in-depth questions about the data and will determine what other kind of information is needed before they can recommend a course of action. Assess whether they really need the additional data and what the downside would be of allowing them all the time they need before acting.
Your job as leader: Balance both approaches to achieve optimum results.

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