- Simple communication. To lead naive soldiers, a general must communicate in an open, simple way, as though he or she were one of them.
- The ability to act resolutely, despite unreliable information. A leader often must act decisively, based on nothing more than his or her experience, talent and expectation of good luck.
- A keen understanding of the emotions triggered by danger. Any risky enterprise exerts an emotional influence on the leader that can distort good judgment. A great leader recognizes when this is happening and keeps judgment clear.
- The skill to resist false compassion. Feeling sorry for your opponent is a trap. After all, you don’t really know his thoughts, resources or other intangibles. False compassion distracts you from your best course of action and causes you to defeat yourself.