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Recover fast when you’ve really, really blown it

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in Leaders & Managers,Workplace Communication

Recover fast when you’ve really, really blown it, by:
  1. Admitting your mistake.

  2. Telling people why it was a mistake.

  3. Explaining how you plan to correct it.

  4. Inviting suggestions about what you should do.
—Adapted from The Time Trap, Alec Mackenzie, AMACOM.

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