What do you thank your people for? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

What do you thank your people for?

Get PDF file

by on
in Leaders & Managers

Leaders pick the actions or qualities they will reward. In a notably volatile business — software development — Russ Griffith rewarded longevity.

On each employee’s 20th anniversary with Datatel, Griffith would put on a tuxedo, climb into a rented limousine and pick up the employee for a fancy ride to work. More than 600 co-workers would wait outside to welcome the employee and family with a standing ovation.

But Griffith’s attention to people wasn’t only about long tenures. Datatel had won awards for being a good place to work.

Example: Griffith encouraged employees to complete community service on company time. His own focus: making sure that soldiers and veterans were supported, something he’d lacked as a working-class kid who was accepted at MIT but wound up in Vietnam.

During 35 years at Datatel — 14 as president and chief executive — Griffith grabbed plenty of chances to express this core belief: “If you take care of your people, they’ll take care of the customers.”

—Adapted from “An Executive Who Focused on People and Giving Back,” Joe Holley, The Washington Post.

Related Articles...

Leave a Comment


Previous post:

Next post: