A delegation lesson from President ‘Ike’ — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When Dwight D. Eisenhower won the election to succeed him as president, Harry S. Truman observed: “Poor Ike! When he was a general, he gave an order and it was carried out. Now, he is going to sit in that big office and give an order and not a damn thing is going to happen.”
Truman was wrong. Things happened under Ike because his background had taught him a fundamental rule of giving military orders: Don’t just give orders; make sure they’ve been carried out.
Ike trusted the people who reported to him, but he mistrusted communication.When he issued a critical order, he made sure it had reached its destination and was being applied.
— Adapted from The Effective Executive, Peter F. Drucker, Harper Books.