Look for this in your ‘third opinion’ — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Look for this in your ‘third opinion’

Get PDF file

by on
in Leaders & Managers,Workplace Communication

If you still haven’t lined up an adviser to serve as your independent sounding board, get cracking.

An outside adviser can act as a “third opinion” when your internal people line up behind a single proposition, or help you decide when two or more of your constituencies disagree.

So how do you pick such an important person? Choose someone who:
  • Can see all sides of a complex issue.
  • Asks probing questions and listens closely to the answers, including what isn’t said. Your adviser’s questions should reveal the truth and potential of a situation, like a prism breaking out the separate colors in a beam of light.
  • Doesn’t offer advice reflexively, but waits to be asked and even then puts forward only what feels like solid advice, not a wild stab at the problem.
  • Shows integrity in tight spots.
  • Brings first-rate expertise and experience related to the kinds of challenges you face.
  • Provides a different perspective.
  • Can customize solutions, not offer platitudes or off-the-shelf answers.
  • Clicks with you intellectually as well as personally.
  • Understands your strengths and knows how to leverage them.
  • Shows curiosity and empathy.
  • Carries no conflicts of interest. Your counselor should never have anagenda that competes with yours.
— Adapted from The Third Opinion: How Successful Leaders Use Outside Insight to Create Superior Results, Saj-nicole Joni, Portfolio.

Leave a Comment


Previous post:

Next post: