Do you really listen to your voice mail? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Many managers admit to us that once they identify a familiar caller, they delete the rest of the message. “Why waste time listening to someone babble when I have to call them back anyway?” is a typical explanation. This should encourage you to leave short, sweet voice mails. Don’t volunteer extraneous details or repeat yourself. Just state your name and phone number. If you’re calling someone you don’t know, then insert a one-or two-sentence reason for the call and hang up.
When employees complain about “workplace bullying,” managers and HR are often confused about how to respond. Could this be harassment that requires a legal response? Is the employee using the term to describe a colleague who is simply annoying?...Click here to find out more.