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Reward employees for taking action, even when it backfires

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in Leaders & Managers,Workplace Communication

If you repeatedly chastise well-intentioned workers who make mistakes, you can breed an afraid-to-do-anything mentality.

This can lead people to turn away from problems, pretending not to notice mounting losses or inefficiencies. Your supervisors may also figure they’re safer not confronting and documenting a staffer’s inappropriate behavior, which can embroil your company in legal trouble.

When your employees show initiative, put out fires quickly and take decisive action, praise their take-charge attitude. Even if they stumble, express admiration for their willingness to act.

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