Pick a fight slowly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If you disagree with someone, don’t rush to interrupt. Instead of instantly contradicting what you hear, say, “Tell me more,” or, “Go on.” By inviting the speaker to continue, you gain two benefits: You buy more time to think before you respond, and you might learn something new.
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.