Listening to a loudmouth — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When someone pontificates, you probably tune out. But if it’s your boss, you may not have the luxury of ignoring what the blowhard says. Here’s an easy way to remain attentive: Choose one-word labels to attach to each central point the speaker covers. For example, if you hear your manager rant and rave for 10 minutes about an uncooperative client, a new pricing system and the importance of follow-up, use “client, price, follow-up” as your summary. When it’s your turn to respond, summarize what was said and impress the boss.
A simple shift in the way you ask interview questions can dramatically boost your chances of identifying a candidate who'll succeed at the job. Research shows that behavioral interviewing no longer gives you all the results you used to get....Click here to find out more.