Listening to a loudmouth — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When someone pontificates, you probably tune out. But if it’s your boss, you may not have the luxury of ignoring what the blowhard says. Here’s an easy way to remain attentive: Choose one-word labels to attach to each central point the speaker covers. For example, if you hear your manager rant and rave for 10 minutes about an uncooperative client, a new pricing system and the importance of follow-up, use “client, price, follow-up” as your summary. When it’s your turn to respond, summarize what was said and impress the boss.
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Do some of your employees require more "managing” than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause? From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees” — people who consume an inordinate amount of your time and energy, but are not really bad enough to fire....Click here to find out more.