Ask, then pause — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Once you ask an employee a delicate or uncomfortable question, keep quiet. If you’re greeted with silence, don’t rush to repeat or rephrase the question. Resist the urge to keep talking. The other person will eventually break the silence, and you’ll learn more.
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For organizations to succeed, executives, HR pros and administrative professionals must develop strategies to address not only engagement, but also related issues such as retention and talent attraction. This strategy must be in alignment with the organization's overall mission and culture....Click here to find out more.