Ask, then pause — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Once you ask an employee a delicate or uncomfortable question, keep quiet. If you’re greeted with silence, don’t rush to repeat or rephrase the question. Resist the urge to keep talking. The other person will eventually break the silence, and you’ll learn more.
A simple shift in the way you ask interview questions can dramatically boost your chances of identifying a candidate who'll succeed at the job. Research shows that behavioral interviewing no longer gives you all the results you used to get....Click here to find out more.