Once you ask an employee a delicate or uncomfortable question, keep quiet. If you’re greeted with silence, don’t rush to repeat or rephrase the question. Resist the urge to keep talking. The other person will eventually break the silence, and you’ll learn more.
Microsoft® Excel® dashboards are a powerful way to pull together different information in a single place to give a high-level overview of a business. A meaningful “big picture” view of business activities can drive the allocation of scarce resources....Click here to find out more.