Workers trained in teams perform 40 percent better on tasks than those who receive one-on-one instruction, according to a study by Richard Moreland, a psychology professor at the University of Pittsburgh. “Train people together and keep them together to implement what they learn,” he says. “That way, they’ll retain more information, complement each other’s knowledge and gain trust in working as a unit.” When you add a new member to a team, give that person a summary sheet of the skills and backgrounds of the current members. Also arrange for the newcomer to visit the team before he officially joins, advises Moreland.
Work has changed. The office is no longer the center of the universe. In today’s connected world, more employees are doing work “out there”—either face-to-face with customers, in far-flung locations or simply in their pajamas....Click here to find out more.