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Ask precise questions and let your employees respond. Don’t keep repeating or rephrasing yourself. If you talk too much, you may telegraph the answers you want. Another tip: Ask managers to approximate figures if they can’t recall specifics. If that doesn’t work, ask for a range.
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Do some of your employees require more "managing” than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause? From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees” — people who consume an inordinate amount of your time and energy, but are not really bad enough to fire....Click here to find out more.