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Delegate by listing tasks

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in Leaders & Managers,Workplace Communication

Once you instruct entry-level workers, it’s important not to hover. They’ll sense you lack faith in them or think they’re stupid. A better way: Explain in numbered steps what needs to get done. Then jot down the action words for each step and post your note. Example: Say, “This takes four steps. First, pack these boxes. Then label each one. Third, get them crated, and then take them to the storage facility by 4 p.m.” Then write, “1. Pack. 2. Label. 3. Crate. 4. Deliver.” Answer any questions and go away. Your employees will be ready to act and will appreciate your trust.

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