Delegate by listing tasks — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Once you instruct entry-level workers, it’s important not to hover. They’ll sense you lack faith in them or think they’re stupid. A better way: Explain in numbered steps what needs to get done. Then jot down the action words for each step and post your note. Example: Say, “This takes four steps. First, pack these boxes. Then label each one. Third, get them crated, and then take them to the storage facility by 4 p.m.” Then write, “1. Pack. 2. Label. 3. Crate. 4. Deliver.” Answer any questions and go away. Your employees will be ready to act and will appreciate your trust.
High levels of employee engagement are critical in today’s competitive environment. And yet the vast majority of workers are either not engaged or are actively disengaged at work. The critical skills for overcoming that gap: effective internal communication....Click here to find out more.