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Next time you’re tempted to bring aboard an expert, see if you have someone on staff who already has the knowledge you need. An easy way to track your employees’ wealth of skills is to create an electronic company directory that includes staffers’ photos, biographies and professional specialties. Check out Aboutface.com (www.aboutface.com), a service that creates such a directory. Cost: Free for directories with 20 or fewer listings; $30 a month for a firm with 50 employees. Source: Inc. Tech 1999, No. 1.
Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours — and your counterpart’s — can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected....Click here to find out more.