You already know that when a bigwig asks a question you can’t answer, the best reply is, “I don’t know. I’ll find out.” Don’t stop there. If one higher-up asks a question, odds are others will, too. Once you find the answer, prepare a “cheat sheet” that lists all questions by senior execs and the information you gather. The next time you’re asked the same question, you’ll have a ready response.
The death of an employee needs to be communicated within the workplace promptly and with sensitivity to the emotional toll that such news has on those receiving it. Many questions arise for managers and employees about how to make these announcements....Click here to find out more.