What to Say When … (Round 6) — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

What to Say When … (Round 6)

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You want to stop an interrupter from constantly cutting you off:

“You tend to cut in before I finish what I’m saying. You miss information and jump to conclusions. We both want to work together and avoid mix-ups, so how about waiting a little longer next time?”

You want to persuade a colleague to help on your pet project:

“I realize you’re busy. But if you would give us about 30 minutes a week, I’m sure you’d like this work both personally and professionally. You’d also help us get far better results. And I promise that your contribution will be recognized.”

Your boss tells you that your performance is slipping:

“I’m glad you told me that. I’d rather hear good news, but it helps to know how you see my work. Could you explain exactly how my performance is off and what I can do to improve it?”

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