Gain compliance by keeping score—visibly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
You can ask your staffers to do something, but that doesn’t mean they’ll do it. Say you want them to meet deadlines or complete weekly reports. You explain why. You ask nicely and express confidence. But some do spotty work. To improve their track record, keep score. Prominently post a chart that records each employee’s performance in a certain area, such as the number of times they generate customer praise. Keep a tally so they can see how they stack up. This visible tracking system will make everyone more accountable.
Great leaders are confident and great leaders are assertive. Luckily, confidence and assertiveness are learned skills. They are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness....Click here to find out more.