Should you repeat offensive remarks? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Yes. When greeted with an insulting comment, don’t express indignation. There’s a time and place for that, but first repeat what you heard in a neutral, slightly questioning tone. That way, you force the speaker to hear and acknowledge it—or back off.
It’s critical to establish and enforce realistic (and legal) limitations on employees’ use of their own computers, tablets, smartphones, email, social media accounts and other forms of technology — whether they’re used in the workplace, on the road or at home....Click here to find out more.