Should you repeat offensive remarks? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Yes. When greeted with an insulting comment, don’t express indignation. There’s a time and place for that, but first repeat what you heard in a neutral, slightly questioning tone. That way, you force the speaker to hear and acknowledge it—or back off.
The death of an employee needs to be communicated within the workplace promptly and with sensitivity to the emotional toll that such news has on those receiving it. Many questions arise for managers and employees about how to make these announcements....Click here to find out more.