Should you repeat offensive remarks? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Yes. When greeted with an insulting comment, don’t express indignation. There’s a time and place for that, but first repeat what you heard in a neutral, slightly questioning tone. That way, you force the speaker to hear and acknowledge it—or back off.
The office is no longer the center of the universe. In today's connected world, more employees are doing work "out thereââeither face-to-face with customers, in far-flung locations or simply in their pajamas. This has created new challenges and questions for managers and supervisors...Click here to find out more.