Should you repeat offensive remarks? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Yes. When greeted with an insulting comment, don’t express indignation. There’s a time and place for that, but first repeat what you heard in a neutral, slightly questioning tone. That way, you force the speaker to hear and acknowledge it—or back off.
A simple shift in the way you ask interview questions can dramatically boost your chances of identifying a candidate who'll succeed at the job. Research shows that behavioral interviewing no longer gives you all the results you used to get....Click here to find out more.