Show that you listen — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Go beyond eye contact to reinforce what you hear. Nod gently to signal understanding or vigorously to show agreement. Tilt your head when you’re absorbing a point. And develop a reserved smile inviting speakers to open up.
High levels of employee engagement are critical in today’s competitive environment. And yet the vast majority of workers are either not engaged or are actively disengaged at work. The critical skills for overcoming that gap: effective internal communication....Click here to find out more.