Show that you listen — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Go beyond eye contact to reinforce what you hear. Nod gently to signal understanding or vigorously to show agreement. Tilt your head when you’re absorbing a point. And develop a reserved smile inviting speakers to open up.
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For organizations to succeed, executives, HR pros and administrative professionals must develop strategies to address not only engagement, but also related issues such as retention and talent attraction. This strategy must be in alignment with the organization's overall mission and culture....Click here to find out more.