Show that you listen — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Show that you listen

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in Workplace Communication

Go beyond eye contact to reinforce what you hear. Nod gently to signal understanding or vigorously to show agreement. Tilt your head when you’re absorbing a point. And develop a reserved smile inviting speakers to open up.

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