Show that you listen — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Go beyond eye contact to reinforce what you hear. Nod gently to signal understanding or vigorously to show agreement. Tilt your head when you’re absorbing a point. And develop a reserved smile inviting speakers to open up.
This session is for moderate-to-experienced HR professionals and benefits administrators who are responsible for reviewing and/or making determinations about FMLA leave requests....Click here to find out more.