Engage in the right kind of small talk with your staff — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
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Engage in the right kind of small talk with your staff

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in Leaders & Managers,Workplace Communication

Build rapport with employees by showing that you’re not all business all the time. Look for opportunities to get people to open up about a range of topics, from how they spent their weekend to their favorite books or movies. Even better, remember what they tell you about their hobbies or experiences—and follow up. Example: If a staffer says he likes thrillers, clip a review of a good suspense novel and leave it on his desk. The more you can broaden the range of subjects you’re willing to discuss, the stronger your relationship.

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