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Holding companies accountable for promises made

by on
in Office Management,Workplace Communication

Q. I moved into a new office two months ago. My company promised me all new furniture, but it hasn’t arrived yet. No one’s following up and I’m getting tired of waiting for decent furniture. I’m sick of nagging. What else can I do?

A. Take matters into your own hands. Find the person who’s responsible for ordering your furniture and politely give a deadline to deliver the goods. If that fails, mention the problem to that person’s boss and your own. Suggest to your boss that you could rent furniture and put it on your expense report or, if money’s tight, propose that you borrow unused furniture from elsewhere in the firm. Warning: Don’t whine. When this kind of problem arises, it’s always best to take it in stride and devise solutions.

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