Keep conversations on track and on time — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Here's a common problem: Every time you try to engage a busy colleague in an important conversation, she veers off track before you’ve gotten the information you need. The next time “Ramblin Rose” leads you away from the topic at hand, use the “link & lead” strategy to maintain control of the conversation without bruising feelings.
Here’s how it works in three simple steps:
1. Acknowledge what the person has said, in an affirming way. Example: “Thanks for those insights; I’ll keep them in mind as we move ahead.” 2. Link the rambler’s topic to yours. Example: “On that topic …” 3. Lead the person back to your topic. Example: “… Tell me more about how I should ...”
Mindy Mayo, an employment tax expert and frequent speaker on this topic, will explain which workers are entitled to travel time pay and at what rate. She will explain the tracking and paperwork necessary to compensate the traveling employee correctly....Click here to find out more.