Keep conversations on track and on time — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Here's a common problem: Every time you try to engage a busy colleague in an important conversation, she veers off track before you’ve gotten the information you need. The next time “Ramblin Rose” leads you away from the topic at hand, use the “link & lead” strategy to maintain control of the conversation without bruising feelings.
Here’s how it works in three simple steps:
1. Acknowledge what the person has said, in an affirming way. Example: “Thanks for those insights; I’ll keep them in mind as we move ahead.” 2. Link the rambler’s topic to yours. Example: “On that topic …” 3. Lead the person back to your topic. Example: “… Tell me more about how I should ...”
Get weekly updates on breaking news and business advice to help you advance your career! The week's top stories and resources will be sent right to your inbox. Choose the topics you're interested in:
Are you still looking at those same three people in that default photo on a Microsoft® SharePoint® Team Site? Are you bored looking at pages that all look the same? If you wish you could arrange your content the way your team wants it, instead of how it looked out of the box, this 75-minute program was made just for you!...Click here to find out more.