Punctuality. Arrive on time for appointments. Start meetings on time. When people arrive at scheduled times, don’t keep them waiting.
Brevity. Keep meetings and conversations compact. Be careful that water-cooler chitchat doesn’t distract people from work for too long.
Efficiency. Help others eliminate repetitive, unnecessary duties. But also remember that certain routines provide a repetitive structure that helps people work better.
— Adapted from Communicating at Work, Tony Alessandra and Phil Hunsaker, Fireside.
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