- Refusing to let industry conditions drag them down. Leading companies step far ahead of competitors despite sector conditions.
- Being the right size, but not necessarily the biggest. Size sometimes translates to a dominant position, but not always. The real keys are increasing performance and profitability.
- Willingness to move toward higher performance. Successful organizations strive to improve, even though the benefits may not be felt until the future.
- Unwillingness to accept the status quo. “We are doing well enough,” is the kind of thinking that gets organizations stuck in the mud.
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