Empathize with a grieving employee by mentioning the positive effect the deceased person had on your staffer. When tennis star James Blake’s much-loved father passed away, the most meaningful words he heard from anyone were, “Your dad did such a good job raising you.” Consider adopting these words when the occasion arises.
—Adapted from Breaking Back, James Blake, Harper Collins.
You work so hard to make a favorable impression on job candidates. But what happens when they show up for work? How are you handling the employee’s first hour, first day, first week and first months on the job?...Click here to find out more.