- Pay more. If you go out of your way to recruit the best, happily pay them more than the competition.
- Reinforce the message that the extra pay is not a gift. Let people know they earn more because you expect more.
- Make a long-term investment. Over time, capable people make fewer mistakes and need less supervision. Don’t expect immediate payback; keep the long view instead.
- Stay on course. If people start to earn a lot because of the incentives you put in place, don’t cut back. Instead, discover ways that your organization can make even more money from their efforts.
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