- You don’t give employees a clear and compelling company direction. When people align themselves with the company’s goals, they are free to invent, to improvise, to innovate, to inspire each other.
- You say important things only once. If the message is important, it is worth repeating. Repeat until you are sick of hearing yourself say it.
- You don’t hold employees accountable. Start by doing all the things you said you would do.
- You concentrate on trying to improve employees’ shortcomings. Instead, figure out what employees are really good at and train them to be brilliant.
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