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Use Napoleon’s rule for stepping in

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Napoleon Bonaparte didn’t like to answer letters. In fact, he would often wait 30 days before replying. (“If a response is still needed, I will write it then.”)
 
In this age of e-mail, good leaders can’t do that. But Napoleon’s idea contains a kernel of wisdom: If we let people solve problems without jumping in ourselves, they often find solutions on their own.s to

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