During the winter in New York, employees who work at Times Square-based Viacom don’t want to leave their warm building.
So, three years ago, the company added a kiosk that lets employees order prescriptions from New York-based pharmacy chain Duane Reade.
Employees transmit prescriptions to a Duane Reade call center, staffed with a dozen pharmacists, one of whom appears on a video screen and can talk in real time to the person placing the order.
A bonded Duane Reade staffer delivers the prescriptions, along with other drugstore items the employees might order, before quitting time the same day.
A few were wary of the talking kiosk at first, says HR Director Lisa Grossman. But as employees learned how to use it, it became a regular stop for filling prescriptions and buying other pharmacy fare.
Grossman says Viacom doesn’t pay anything for the kiosk. The pharmacy chain pays for its upkeep. Duane Reade also reimbursed Viacom for installing a high-speed telephone connection and supplied marketing materials.
Contact: Lisa Grossman, director of HR, at firstname.lastname@example.org.
Like what you've read? ...Republish it and share great business tips!
Attention: Readers, Publishers, Editors, Bloggers, Media, Webmasters and more...
We believe great content should be read and passed around. After all, knowledge IS power. And good business can become great with the right information at their fingertips. If you'd like to share any of the insightful articles on BusinessManagementDaily.com, you may republish or syndicate it without charge.
The only thing we ask is that you keep the article exactly as it was written and formatted. You also need to include an attribution statement and link to the article.
" This information is proudly provided by Business Management Daily.com: http://www.businessmanagementdaily.com/2259/on-site-pharmacy-kiosk-pares-lunchtime-chore-list "