Since San Joaquin Gardens, a continuing care retirement community, began handing out candy bars and $100 bills, employee turnover has dipped 6 percent.
“You’d be surprised how little it takes to increase the morale of employees,” says Lois Manley, the Fresno, Calif., facility’s HR director.
The handouts are part of a recognition program that pats employees on the back for exceptional service to residents, who live in independent or assisted-living units. The program also rewards employees for longtime service, perfect attendance, accident-free performance and participation in a . The effort began as a way to retain hard-to-keep health care employees and recruit new employees to the staff of 240.
The organization names an employee of the month from among employees who’ve been nominated by residents or residents’ family members. Every nominee earns a candy bar. The one who becomes employee of the month is given a prime parking spot for a month and an extra $100.
Once a year, the monthly winners vie for the Star of the Year award, which reaps the victor $500 and a limousine ride to a black-tie banquet.
Contact: Lois Manley at firstname.lastname@example.org.
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